# 100relays > 100relays is an email tool that reads a trades business's inbox and lists the enquiries and quotes that never got a follow-up. 100relays reads a trades or service business's inbox and shows every enquiry nobody answered, every real customer stuck in spam, and every quote that's gone quiet. Then it gives you a list of who to call back. ## Offer The Lost Work Audit for Trades. Free during early access. No card needed. ## Categories - New job enquiries: first-time customers asking about work - New jobs from existing clients: repeat customers coming back with more work - Job updates: progress, changes and questions on work already underway - Work orders: instructions to go ahead - Quotes required: people waiting on a price - Complaints: unhappy customers to sort out - Lost opportunities: enquiries that went unanswered or slipped away - Dormant opportunities: quotes and conversations that went quiet - Spam: the junk, kept apart, with real enquiries rescued from it ## Insights - Reply Speed Scorecard: median first-reply time and share answered within 4 hours - Enquiries by hour, in New Zealand time - Today's Follow-Up List: unreplied enquiries, real customers rescued from spam or trash, and quotes gone quiet ## Privacy 100relays only reads your email. It never sends, deletes or moves anything. It reads inbox, sent, spam and trash to sort emails and measure reply times, and shows results privately. It does not contact your customers. Want to disconnect or have your data removed? Contact us and we'll sort it. ## Providers Gmail, Google Workspace, Outlook / Microsoft 365 and most IMAP email. ## CTA https://sinky.pages.dev/connect?src=100relays&cta=llms Canonical: https://100relays.pages.dev/ ## Pages - URL: https://100relays.pages.dev/ - URL: https://100relays.pages.dev/privacy/ - URL: https://100relays.pages.dev/terms/ - URL: https://100relays.pages.dev/contact/